514 West Main St. Norwich, CT 06360
(Phone) 860-887-8254 (Fax)

24 Hour Emergency Phone Service

514 West Main St.
Norwich, CT 06360
860-889-5166 Phone
860-887-8254 Fax

Office Hours

Monday 8:00-5:00pm
Tuesday 8:00-5:00pm
Wednesday 8:00-5:00pm
Thursday 8:00-5:00pm
Friday 8:00-5:00pm
Saturday Closed
Sunday Closed



Dr. Demetrios Petropoulos

Dr. Edgar A. Heil



Comfort and convenience are the hallmarks of Norwich Smiles Family Dentistry's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.

Saturday & Sunday:



8:00 - 5:00pm
8:00 - 5:00pm
8:00 - 5:00pm
8:00 - 5:00pm
8:00 - 5:00pm


Click here for door to door driving directions

If, for any reason you cannot keep a scheduled appointment or will be delayed, please call us as soon as possible.

Insurance and Billing
We accept most traditional insurance plans, contact our office to verify acceptance of your plan. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

Accepted Insurance Carriers

  • Tricare / United Concordia
  • Anthem Blue Cross Blue Shield of CT PPO
  • Delta Dental PPO
  • Mashantucket Pequot
  • United Health Care PPO
  • Cigna PPO
  • Metlife PPO
  • Guardian PPO
  • Aetna PPO
  • Connecticare PPO

Payment Options
We accept Visa/Master Card/Discover, personal checks, and cash. We will process all insurance claims for you and do so electronically. For your convenience we also offer a no interest payment plan option through Care Credit for those who qualify.

Appointment Scheduling Details
Patients are scheduled for 60 minutes for the first visit. Please come 15 minutes early so that we can answer any questions you may have and so that you can finish your paperwork (if not already done). Please do your best to not miss or cancel appointments. Timely care is important!

Facilities and Equipment
Our office was remodeled and expanded in 2005. We've added three beautiful new state-of-the-art operatories to facilitate your dental treatment. With all of our amenities, we strive to make our patients as comfortable as possible.


  • Longevity - Several members of our staff have been working for Norwich Smiles Family Dentistry, LLC since the mid 1980's and mid 1990's. This stability creates trust and comfort for our patients.
  • 24 Hour Live Emergency Answering Service - Patients are seen immediately in emergencies, if necessary, and followed up on when the office re-opens.